Experience Design Applied to Research

An Exploratory Method of User-Centered Research

  • Andrea CAPRA Pontifical Catholic University of Rio Grande do Sul, Brazil
  • Ana BERGER Pontifical Catholic University of Rio Grande do Sul, Brazil
  • Daniela SZABLUK Pontifical Catholic University of Rio Grande do Sul, Brazil
  • Manuela OLIVEIRA Pontifical Catholic University of Rio Grande do Sul, Brazil
Keywords: design research, user experience, low-resolution prototypes

Abstract

An accurate understanding of users' needs is essential for the development of innovative products. This article presents an exploratory method of user centered research in the context of the design process of technological products, conceived from the demands of a large information technology company. The method is oriented - but not restricted - to the initial stages of the product development process, and uses low-resolution prototypes and simulations of interactions, allowing users to imagine themselves in a future context through fictitious environments and scenarios in the ambit of ideation. The method is effective in identifying the requirements of the experience related to the product’s usage and allows rapid iteration on existing assumptions and greater exploration of design concepts that emerge throughout the investigation.

Published
2019-11-04
How to Cite
CAPRA, A., BERGER , A., SZABLUK, D., & OLIVEIRA, M. (2019). Experience Design Applied to Research. Conference Proceedings of the Academy for Design Innovation Management , 2(1), 919–930. https://doi.org/10.33114/adim.2019.04.351